Returns & Exchanges

Returns:

Items purchased at ciguera.com that are in new unused condition may be returned for up to 30 days after the original purchase date.

Refunds may take between 5-7 business days to process once the item has been delivered & signed for at our warehouse.

Please email us at customerservice@ciguera.com to begin the Return process.

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Exchanges:

Instead of a direct exchange, we offer a return and re-order policy for purchases through our online store. This entails returning your current product for a refund, and placing an order for a new product. All we ask is that your current product be returned within 30 days of the original purchase and be in new unused condition.

Refunds may take between 5-7 business days to process once the item has been delivered & signed for at our warehouse. 

Please email us at customerservice@ciguera.com to begin the Exchange process.