Returns:
Items purchased at ciguera.com that are in new unused condition may be returned for up to 30 days after the original purchase date.
Refunds may take between 5-7 business days to process once the item has been delivered & signed for at our warehouse.
Please email us at customerservice@ciguera.com to begin the Return process.
_______________________________________________________________________________________
Exchanges:
Instead of a direct exchange, we offer a return and re-order policy for purchases through our online store. This entails returning your current product for a refund, and placing an order for a new product. All we ask is that your current product be returned within 30 days of the original purchase and be in new unused condition.
Refunds may take between 5-7 business days to process once the item has been delivered & signed for at our warehouse.
Please email us at customerservice@ciguera.com to begin the Exchange process.